Frequently Asked Questions
How do I place an order?
You may either browse our catalog directly or use the powerful search function that will match by keyword. Make your selections and add to cart. It's that simple.
What about shipping and tax?
First class shipping via USPS is available as well as Express Mail for overnight delivery. All orders received before 1 pm CST are shipped same day.
Taxes are included in the price of our products.
Do you offer discounts?
We frequently offer our customers generous discounts in the form of coupon codes. We also offer any active duty or retired military personal an additional 10% of any order placed with us.
What if I want a product I can't find on your site?
Yes. We can obtain any herb requested provided they are legal to purchase or possess in your state and do not violate any federal laws. Contact us firstname.lastname@example.org for details
Is Kratom legal in my state?
Kratom is legal in the United States except for Indiana, Wisconsin, Vermont, Arkansas, Alabama and Rhode Island. Kratom is banned in Sarasota County, FL, San Diego, CA, Ontario, OR, Jerseyville, IL and Washington D.C. Efforts are underway to meet with lawmakers and state regulators in these states to share facts and correct misconceptions, including that naturally occurring, plant-based Kratom is safe and should be treated differently from Kratom adulterated with synthetic alkaloids or dangerous chemicals.
I have seen some 'negative' reports on Kratom lately. What should I know about this controversy?
We encourage you to conduct your own research and draw your own conclusions about this herb. We have found that when anything natural generates this much controversy, the source of this controversy is generally someone who could profit substantially provided plant derivative products were eligible for patent protection.
The FDA is saying that Kratom has been linked to some deaths recently. Should I be concerned?
Anytime there are reports of death connected to the use of medicine it should always be a source of concern. A recent press release issued by the FDA cited a concern that Kratom was linked to 36 deaths over the past few years. A close examination of these reports reveal a few interesting facts:
- Mac Haddow, legislative director, American Kratom Association
Is Kratom addictive?
Kratom is non-habit forming, unless taken in extremely high doses for extended periods of time. If taken in excess, continuously over long periods of time, Kratom consumers may experience dependence, similar to caffeine dependence. There can also be some discomfort if taken daily and use is abruptly discontinued. This can be avoided by taking regular breaks and/or gradually tapering down consumption levels.